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    Reporting of violence at a Greece environments
    (Maltepe Üniversitesi, 2020) Moschona, Eleni; Theofanidis, Dimitris
    Introduction: Studies in Greece have shown that workplace violence has already become a universal issue and dominates both workers and professional groups and poses a severe occupational hazard to the workforce. According to the Greek Census Bureau, health care workers are 18 times more likely to suffer from violence than other workers. Method: This study was a critical appraisal of incidence reports as recorded by the administrators over a period of 12 months (2018) at a Greek hospital. The study secured data anonymity and confidentiality of the information reviewed. Results: There were 267 incidents reported which were categorized under three headings. a) Patient or visitor: 176 incidents which were distributed as follows: shouting 27%, namecalling 24%, use of derogatory language 18%, hitting/punching 10%, slapping 6%, pushing 10% and poking/kicking 5%. b) Co-worker to co-worker: 67 incidents which were analyzed as follows: verbal abuse 57%, holding/impeding 16%, following/stalking 7%, touching 15% and any other inappropriate contact/advances 5%. c) Criminal intent: 24 incidents in total, including theft (robbery/stealing) 48%, attempted/near stabbing 3%, sexual assault 9%, attempted rape 2%, property destruction 38%. Discussion: The majority of violent incidents reported concern patients and/or relatives. Most of the reports are for verbal abuse. Yet, violence against healthcare workers may lead to low worker morale, increase in job stress and in worker turnover and finally, result in reduced trust of management/coworker. Conclusions: As most reports of violence in the hospital are concerning verbal abuse, the hospital management needs to develop a comprehensive prevention program that will include a zerotolerance policy, a vigorous management commitment/enforcement with employee participation, training for hazard prevention and most importantly, accurate and timely reporting. Yet, as there are many considerable incidents of severe criminal intent, the hospital needs to take all security measures necessary to protect its workforce.