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    Nurses’ exposure to aggression and violence and health outcomes
    (Maltepe Üniversitesi, 2020) Gocevska, Anita; Mitreska, Martina; Sokolova, Spasija
    Nurses are the people responsible for the care of the patient. Many are subjected to psychological and physical torture by patients. Patients come with great hope to the health facility. They leave their loved ones in the hands of all medical staff and expect literally — MIRACLE. Occasionally, a hospitalization mistake can be made. But nurses are not always to blame. The reason may be that the number of nurses is small and patients are many, and they will not be able to pay maximum attention. Even if the nurse makes the slightest mistake, the patient may be dissatisfied and his family furious. At this time, they can start from inappropriate comments and even end up physically attacking nurses. According to the conversations we had with some nurses, we came to the conclusion that violence against nurses is prevalent. “During breakfast distribution, the patient overturned my plate and pushed me to the ground because he did not like the meal, that was prescribed by a nutritionist, adequate to his health condition” (statement of the nurse). “As I was taking blood from a patient, he fainted because of a fall in glucose, and his family physically attacked me” (statement of the nurse). “The patient started insulting me while I was on the counter because he came last, but he wanted to finish first, and I refused to let him into the doctor’s office until it is his turn” (statement of a nurse). All inappropriate patient outbreaks do nothing good except that healthcare professionals feel unappreciated by patients, and this results in a disrupted healthcare system in the country.