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    Violent incidents at a major hospital in Greece
    (Maltepe Üniversitesi, 2020) Louka, Georgia; Nimvrolou, Antonios; Theofanidis, Dimitris
    The aim of this study was to investigate workplace violence at a Greek hospital. Method: This was a prospective study (simple survey design) with face to face interviews. Data were collected via a 15-item questionnaire designed explicitly for this study’s needs. Anonymity and data confidentiality was secured. Statistical analysis included descriptive statistics (mean, frequencies) and t-test for group comparisons. The sample consisted of 242 nurses and 83 physicians. Results: There were 223 females and 102 males; their mean age was 42 years old (range 24-63). Most of the participants (72%) reported having experienced a violent incident during their career. With regards to where does violence takes place, the responses were as follows: 61% in patient’s areas, 17% in corridors/hallways, 2% elevators, 19% at nursing station/doctor’s office and 1% elsewhere. 34 out of 36 newly hired nurses stated they were criticized and verbally abused. As for reporting of violence per se, 14% of the sample formally reported an incidence (of 72% who experienced violence), i.e. only 19% actually reported an incident. Furthermore, 67% of all respondents agreed disruptive behaviours were linked with adverse events (for the patient), 48% of nurses and 30% of doctors had kept quiet or remain passive (rather than question a known bully) during a verbal aggression event. The sample also stated that the most stressful aspect is when the co-worker was the perpetrator (nurses=165, doctors=57 (p<0.05%). Discussion: Nurses and Doctors may react differently at violence, but they both tend to underreport it. Violence in the workplace is a leading cause of low staff morale and low job satisfaction, increase stress levels, absenteeism, staff turnover and errors. Conclusions: Overall, violence in the workplace, is putting the nurses, the doctors and the patients in danger. Targeted actions are needed both at the local and national level to tackle this problem.